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Updated: 6/10/08
RGB Communications Profile
 
Mission Statement

“To provide our customers, our suppliers and our staff with a profitable long term relationship.”

How are we achieving this? By listening to our customers needs, providing the best quality solutions and employing a team of staff who have the commitment and ability to deliver what we promise.

Best described as:

The market leading, value add, technical distributor of audio visual solutions to the UK & Eire markets

As seen by:

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Products

RGB Communications was formed in 1991 to distribute a niche product range to UK & Eire audio visual dealers. We started with a range of interfaces, switchers, distribution amplifiers & cables – what can best be described at the time as ‘The glue’.

Since then we have developed our product range to include only the best in:

  • Audio conferencing from ClearOne
  • Control systems from AMX
  • Document cameras from Samsung
  • Lighting controls from Lutron
  • Matrix switchers from Sierra
  • Mounts from Chief
  • Multi-room audio from ADA
  • Projectors from projectiondesign
  • Racks from Middle Atlantic
  • 3D visualisation and high resolution edge blending solutions from Cyviz
  • High quality projection screens and projector lifts from Draper
  • Video, Audio & Computer Signal Management from Kramer
  • Speakers from RBH
  • HD Professional LCD screens from Sharp
  • Digital signage distribution from Minicom Advanced Systems
  • signagelive - Digital signage software and hardware from Remote Media
  • Digital audio Servers from Escient
  • Professional and custom install audio products from Denon
  • Remote control system, professional and custom install audio products from Marantz

When products appear to perform the same function, why try to choose between them, when it might be a lot easier to just choose the best supplier to support them?

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RGB Communications Divisions
       
RGB Smarhome - an RGB Communications DivisionRGB i-School, an RGB Communications DivisionRGB Digital Signagen, an RGB Communications Division

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Our USPs (Unique Selling Points)

USP

Dealer Benefits
  • One manufacturer per product type
  • By representing just one manufacturer per product type, we limit the number of products we support. This means we are able to provide our dealers with the best possible sales and technical support
  • Our policy to distribute AV solutions not just products
  • By choosing our products to work well together as part of a solution, our dealers have just one call to make, we are able to easily replicate problems and the buck stops with us
  • Our dealers also gain knowledge from our experience of integrated systems that is very difficult for broad line distributors or individual manufacturers to provide
  • Our unique free of charge service generates a visual summary of our systems proposals in a way that is much easier to understand than a simple list of equipment
  • They can form an invaluable part of the proposal to the end user
  • They can act as a useful aid to the installer as a wiring diagram guide
  • Our wide range of courses are aimed to deliver a greater understanding our products, how best to sell, specify, install and support them. Hence helping our dealers to win more business and to make more margin
  • Free personal development for those who attend the courses
  • This unique service provides our dealers with additional peace of mind over and above the usual manufacturers warranty. Thus enabling them to offer a better service to their customers at no extra cost
  • These large and well equipped facilities are available for us and our suppliers to train and support our dealers
  • They are also available for our dealers to bring their end users to see fully integrated systems. Thus saving them the time and money involved in arranging for their own temporary or permanent facilities
  • By trying as hard as we do to understand our customers, we are able to improve and tailor our services to further meet their business needs

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The RGB Communications Value Proposition

Overall, our combination of:

  • Comprehensive integration knowledge
  • Best of breed product range
  • Excellent support package

Ensures:

  • Accurate system design advice
  • A working solution
  • Great support

First time, every time!

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RGB Communications Awards
 

AV Awards - Distributor of the Year 2002, 2004 and 2007

RGB Communictions win AV Awards 'Distributor of the Year' in 2002, 2004 and 2007

Caroline Britt, RGB Managing Director receives Distributor of the Year AwardWe are proud to say that our commitment to and achievements within the AV industry were recognised at the prestigious AV Awards ceremonies.

Distributor of the Year

2008 We did not enter
2007 We Won
2006 Finalists
2005 We did not enter
2004 We Won
2003 We did not enter
2002 We Won
2001 Finalists

 

 

AMX – Sales Leadership Award 2004

RGB Staff with AMX Sales Leadership Award

 

After just one year in partnership with AMX, we were very proud to win the AMX Sales Leadership Award at Infocomm 2004.

 

 

ClearOne – Distribution Partner Recognition Award – 2008

RGB receive ClearOne Distribution Partner recognition AwardIn recognition of excellence and leadership in providing ClearOne audio conferencing products across the UK and Ireland

 

 

ClearOne – Distinguished Partner – 2004

Caroline Britt & Dave Webster with ClearOne Distinguished Partner 2004 AwardIn 2004 we were very proud to receive the ClearOne Distinguished Partner Award for our sales results and commitment to ClearOne

 

 

 

Middle Atlantic Products - Distributor of the Year 2006 and 2007

RGB Staff receive Middle Atlantic Products Distributor of the Year 2007 AwardWe are delighted to receive this award. It serves as testament to our core ethos of partnering with industry leading manufacturers, who develop products designed to enhance a totally professional integration of audio visual solutions.  We look forward to continued growth and success with this product line.

 

 

 

projectiondesign - Distributor of the Year 2004, 2005, 2006 & 2007

 

projectiondesign has given its European Distributor of the Year award to RGB Communications, for the third year running

‘RGB Communications has continued to develop the UK market for our ranges of commercial, professional and home cinema projector at a very substantial rate, said Jorn Eriksen, president and CEO of projectiondesign.

Caroline Britt with RGB's projectiondesign Distributor of the Year Award
   

 

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Members of:
 

RGB Communications is a Member of CEDIA

 RGB Communications is a Member of ICIA

Members since 1996

CEDIA

 

Members since 2000

ICIA